KNOWLEDGE CENTER
Frequently Asked Questions
Straight answers about diminished value, total loss appraisals, the appraisal clause, and how we help Florida drivers fight lowball insurance offers.
Diminished Value Claims
What is diminished value?
Even after a perfect repair, your vehicle permanently loses market value because of the accident history on its Carfax or AutoCheck report. This loss is called diminished value.
Is diminished value recoverable in Florida?
Yes. In Florida, the at-fault carrier is responsible for the diminished value of your vehicle. Many drivers never file because insurers rarely mention it.
Why do I need an independent diminished value appraisal?
If you simply ask the insurer for diminished value, you will almost always receive a lowball offer. A professional, transparent report using real retail market data gives you leverage and dramatically improves your settlement.
Total Loss Claims
What is the appraisal clause?
Most policies include an appraisal clause. When you and the insurance company cannot agree on value, both sides hire independent appraisers. If they cannot agree, they select an umpire. The decision is binding.
How do insurance companies calculate actual cash value (ACV)?
They are required to use generally recognized industry sources. Instead, most rely on proprietary software like CCC ONE or Mitchell WorkCenter Total Loss. These tools often default to lower condition ratings, omit options, and cherry-pick comps to reduce payouts.
Is diminished value recoverable in Florida?
We provide a detailed, line-by-line market valuation using verifiable retail data. This report is difficult for the insurer to dismiss and often leads to a significantly higher settlement or successful appraisal clause outcome.
General Questions
Do you serve clients outside Sarasota?
Yes. We serve all of Southwest Florida (Tampa, Clearwater, St. Petersburg, Fort Myers, Cape Coral, Port Charlotte, Englewood, Venice, Bradenton, North Port, and more) and provide remote appraisals for clients anywhere in Florida and nationwide.
How much does an appraisal cost?
Fees are transparent and based on the service needed. Contact us for a free claim review — many clients recover thousands more than the insurer’s initial offer, making the appraisal a worthwhile investment.
How quickly can you complete my report?
Most reports are completed within a few business days after we receive the necessary documentation and photos. We move fast because we know how important timing is for insurance claims.
